Keep your website current, monitored and supported.
Hosting Backups Monitoring Support
Ongoing care without an open-ended support arrangement
Content changes
Technical upkeep
Practical care for the website after launch
- 01
Hosting - 02
Platform updates - 03
Backups - 04
Security monitoring
- 05
Uptime monitoring - 06
Minor content edits - 07
Technical support - 08
Analytics and reporting
Make routine edits directly. Preview design and code changes first.
Content changes Live website Design and code changes Private preview Approval
Questions about website care
What counts as a minor content edit? Updates within the existing website structure and the allowance of the selected plan. Does monitoring guarantee that the website will never go offline or have a security issue? No. Uptime and security monitoring help identify relevant problems. You own it either way The site, the domain and the code are yours. Declining a plan does not put anything behind a wall and does not stop the site working. What you take on Hosting, renewals, updates, backups and anything that breaks. All of it is manageable; it is just yours. Changing your mind A plan can start later. Work outside a plan is quoted as it comes up, at the published rate rather than at a rate invented for the occasion.
Ask about the right care arrangement
Essential Care
$99 / month
Keeps the site online, current and backed up.
Included and not included in Essential Care
Included
- Hosting and SSL
- Uptime monitoring
- Weekly backups
- Software and security updates
- 30 minutes of content edits per month
- Support response within 2 business days
- Quarterly performance report
Not included
- Malware monitoring and removal
- Design changes or new pages
- Conversion review
Growth Care
$199 / month
Adds security monitoring, faster support and a real monthly edit allowance.
Included and not included in Growth Care
Included
- Everything in Essential Care
- Daily backups
- Malware scanning and security monitoring
- 2 hours of content edits per month
- Minor design adjustments
- Support response within 1 business day
- Monthly performance report
Not included
- New page builds
- Conversion review and strategy calls
Partner Care
$399 / month
An ongoing working relationship: priority turnaround and quarterly conversion review.
Included and not included in Partner Care
Included
- Everything in Growth Care
- Daily offsite backups
- 5 hours of content or development work per month
- Same-business-day support response
- Priority position in the development queue
- Quarterly conversion review with recommendations
- Monthly report and strategy call
Not included
- Full redesigns
- Paid advertising management